About us Who we are Our Team Head of Learning and Information – Claire Stern Claire is responsible for managing the information we collect about the impact of our work on individuals and our community. She helps us to gather evidence to tell that story better to our current and potential funders and partners. She supports teams to share knowledge and focus on the ‘how’ as well as the ‘what’ by developing strategies and priorities that meet the needs of clients drawing on best practice and what the evidence tells us works. Claire has worked in paid and voluntary roles in the charity and not for profit sector for over 15 years including periods at the HIV/AIDS Alliance, Refugee Action, Bristol Refugee Rights, Refugee Women of Bristol and the University of the West of England in project management and organisational development roles. She has a particular interest in how the legal sector communicates and works with the public to improve legal capability in society.