Central England Law Centre has a national reputation for innovation and excellence in its legal practice. We are a charity that employs solicitors and provides free, specialist legal advice; operating from our main office in Coventry City Centre and our Birmingham office in Tyesley. We currently employ over 60 staff and work with volunteers and students from local universities.

We are looking to appoint an Administrator for our Coventry Independent Health Complaints Advocacy (IHCA) Service, based at our Coventry Office. You will provide administrative support to the work of the IHCA Caseworker.

This will involve triaging and processing referrals and enquiries and providing information and signposting where complaints advocacy is not required. The role will also involve preparing correspondence and documents for the IHCA caseworker and arranging client appointments.

You should have experience of using Microsoft Office IT systems and experience of maintaining administrative and filing systems. You will have excellent people and organisational skills and be able to prioritise multiple tasks when working under pressure, ensuring that key deadlines are met.

This is a fantastic opportunity to play an essential role in a friendly organisation that is trying to make a difference to the lives of those people in our communities that are most vulnerable.

This post is based at Oakwood House, St Patrick’s Road, Coventry; 5 minutes from the railway station, and our terms and conditions include flexible working hours; 28 days holiday (rising to 35 days after 5 years’ service) plus 8 statutory days and pension scheme membership.

For an application pack please email [email protected] Applications may be submitted by post or by email to [email protected]


Closing date: 10.00am on 23rd June 2021
Interviews: 30th June 2021


We strive to be an Equal Opportunities employer.
As a Disability Confident Committed Employer, we have committed to ensure our recruitment process is inclusive and accessible, offering an interview to disabled people who meet the minimum criteria for the job.

Application Form 

12.05.2021informationleaflet-visitingcarehomeresidents-whatyouneedtoknow.pdfCover Letter

12.05.2021informationleaflet-visitingcarehomeresidents-whatyouneedtoknow.pdfInstructions to Applicants 

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12.05.2021informationleaflet-visitingcarehomeresidents-whatyouneedtoknow.pdfJob Description/Person Spec 

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